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PRIVACY POLICY – WAWCASH

Data controll

Introduction

Wawcash places great importance on the protection of its users' personal and financial data. This Privacy Policy explains how Wawcash collects, uses, protects, and shares personal data and data related to electronic payments (bank cards, e-wallets, refunds) in accordance with:
• The General Data Protection Regulation (GDPR),
• Applicable local regulations,
• Requirements of Visa and Mastercard networks,
• And industry security standards (PCI DSS).

Data Collected

 Personal Data

We may collect the following:
• First and last name
• Phone number
• Email address
• Postal address
• Identification documents (under KYC/compliance)
• Login data (IP address, device type, cookies)

Payment Data

When using payment services, Wawcash may process:
• Payment method (Visa/Mastercard bank card, wallet, etc.)
• Data necessary for executing a transaction (amount, date, reference)
• Transaction history
• Data related to refunds or disputes

⚠️ Important:
Wawcash never directly stores sensitive credit card data (full card number, CVV, PIN). This data is processed exclusively by PCI DSS certified payment providers, including PayDunya.

Payment Providers & PCI DSS Compliance

Wawcash uses authorized third-party providers for processing electronic payments.
• These providers are PCI DSS certified (Payment Card Industry – Data Security Standard).
• Card data is encrypted, tokenized, and secured according to international standards.
• Wawcash acts as a technical intermediary and does not have access to sensitive payment information.

Purposes of Data Processing

Data is processed for:
• Creating and managing user accounts
• Processing payments and financial transactions
• Executing refunds and cancellations
• Preventing fraud and complying with KYC/AML obligations
• Regulatory and accounting compliance
• Improving services and user experience
• Communicating with users (support, notifications, alerts)

Refunds, Disputes, and Challenges

In the event of a refund, transaction cancellation, or dispute:
• Transaction data is retained for traceability and compliance purposes.
• Refunds are processed via the original payment method, in accordance with Visa/Mastercard rules.
• Wawcash may share certain information with the payment provider and relevant authorities in case of disputes or fraud.

 

 

Data Retention
• Personal data is retained only for as long as necessary for the purposes for which it was collected.
• Financial and transactional data may be kept longer to comply with legal, regulatory, and accounting obligations.
• Data is deleted or anonymized after this period.*

Data Security

Wawcash implements appropriate technical and organizational security measures:
• Data encryption
• Restricted access to systems
• Access logging
• Security audits
• Regular backups

International Data Transfers

Some data may be hosted or processed in third countries. In this case, Wawcash ensures that:
• Adequate safeguards are in place (contractual clauses, encryption),
• The level of protection complies with GDPR requirements and international standards.

User Rights

In accordance with regulations, you have the following rights:
• Right of access to your data
• Right to rectification
• Right to erasure (within legal limits)
• Right to object
• Right to restriction of processing
• Right to data portability
• Right to dispute a transaction or request a refund

Any request can be sent to:
📩 info@wawcash.com

 

Data Sharing

Data may only be shared with:
• Authorized payment providers (e.g., PayDunya)
• Financial or technical partners strictly necessary for the service
• Relevant authorities when required by law

No data is sold to third parties.

Policy Modifications

Wawcash reserves the right to modify this policy at any time. Users will be informed of any important updates via the website or notification.

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